Technical Assistance
Technical Support
Experiencing an issue on the DEMS portal? Reach our technical team through multiple channels or resolve it using self-help resources.
Get Help
Support Channels
Choose the support channel that works best for your issue.
Helpline
Speak directly with a support agent for urgent issues.
Email Support
Send a detailed query and receive a response within 2 working days.
Chat Support
Chat live with a support agent during office hours.
Live Status
System Status
Real-time status of all DEMS portal services and modules.
Portal (Registration Module) Operational
Document Upload Service Operational
Payment Gateway Operational
SMS / Email Notifications Operational
Result & Admit Card Module Maintenance
API Services Operational
Status updates are refreshed every 5 minutes.
Self-Service
Resolve It Yourself
Most issues can be resolved using the resources below without contacting support.
Still Need Help?
Our team is available on the helpline Mon–Sat from 9 AM to 6 PM.