Terms of Use

By accessing or using the Digital Exam Management System (DEMS) portal, you ("User") agree to be bound by these Terms of Use. If you do not agree to these terms, you must not use the portal.

These Terms apply to all users of the portal, including institution administrators, superintendents, and any other authorised personnel who access the portal on behalf of an educational institution.

Access to the DEMS portal is restricted to:

• Educational institutions eligible to serve as examination centres under the relevant board's affiliation norms.

• Authorised personnel of such institutions (Principal, Superintendent, Administrator).

By registering, you warrant that:

• All information provided is accurate, complete, and current.

• You have the authority to register on behalf of your institution.

• You will keep your account credentials confidential and not share them with unauthorised persons.

The DEMS portal is provided exclusively for:

• Submitting and managing examination centre registration applications.

• Uploading documents required for registration and compliance.

• Paying examination centre registration fees.

• Tracking application status and downloading official communications.

• Accessing examination schedules, admit cards, and results.

Any use outside these permitted purposes constitutes a violation of these Terms.

You must not use the DEMS portal to:

• Submit false, misleading, or fraudulent information in applications.

• Upload forged, tampered, or fabricated documents.

• Attempt to gain unauthorised access to other accounts or portal systems.

• Use automated scripts, bots, or crawlers on the portal.

• Reverse-engineer, decompile, or attempt to access the portal's source code.

• Interfere with the portal's operation, including launching denial-of-service attacks.

• Circumvent any security measures or authentication controls.

Violation of these prohibitions may result in immediate account termination and referral to law enforcement authorities.

All content on the DEMS portal — including text, graphics, logos, software, and documents — is the property of the Ministry of Education, Government of India or its licensors, and is protected under applicable intellectual property laws.

You may download official documents (manuals, forms, guidelines) for personal, non-commercial use. Reproduction, redistribution, or commercial use of any portal content without prior written permission is prohibited.

Examination centre registration fees are non-refundable once successfully paid. By initiating a payment on the portal:

• You authorise the deduction of the specified fee amount from your selected payment method.

• You acknowledge that fee amounts are determined by the board and are subject to revision each cycle.

• In case of technical payment failure, contact techsupport[at]nios[dot]ac[dot]in within 7 days with your transaction reference.

• The portal does not store card or banking credentials; payments are processed by RBI-authorised payment gateways.

DEMS strives to provide accurate and up-to-date information. However, the portal is provided "as is" without any warranty of accuracy or completeness. The Ministry of Education, Government of India reserves the right to correct errors and update content at any time without prior notice.

Examination schedules, fee structures, and eligibility criteria published on the portal are subject to revision. Always refer to the latest official notification from the board.

The DEMS administration may suspend or terminate your account if:

• You violate any provision of these Terms of Use.

• You provide fraudulent information in your registration or application.

• Your institution is found to be ineligible for centre registration.

• An investigation by examination authorities reveals misconduct.

Upon termination, your access to the portal is revoked. Data associated with your account may be retained as required by law.

To the maximum extent permitted by law, the Ministry of Education, Government of India and NIOS shall not be liable for:

• Any loss of data, revenue, or examination opportunities arising from portal downtime or technical errors.

• Consequences of submitting incorrect information in applications.

• Delays caused by third-party payment gateways.

• Any indirect, incidental, or consequential damages arising from portal use.

These Terms of Use are governed by the laws of India. Any disputes arising from or related to use of the DEMS portal shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

For any legal inquiries, contact:

Legal Cell, National Institute of Open Schooling (NIOS)

A-24/25 Institutional Area, Sector 62, Noida, Uttar Pradesh – 201 309

Email: demshelp[at]nios[dot]ac[dot]in